Aria Las Vegas
July 13 - 15, 2017

2017 Schedule

Thursday July 13th, 2017
The Exhibitor Hall and Breakout Rooms will be Open from 1:00pm - 5:45PM
Details Coming Soon
1:00PM - 6:00PM
Registration & Information Desk Open
Aria Conference Center | Juniper Foyer
2:00PM - 2:55PM
Data-Driven Pricing Perspectives
Aria Conference Center | Juniper 1
3:05PM - 4:00PM
Brand Expansion Through Social Media
Aria Conference Center | Juniper 1
4:15PM - 5:45PM
Stubhub Panel: Achieving Peak Performance
Aria Conference Center | Juniper 1
6:00PM - 8:00PM
Opening Cocktail Party
Jewel Nightclub - Aria
Friday July 14th, 2017
The Exhibitor Hall and Breakout Rooms will be Open from 9:00am - 5:00PM
Details Coming Soon
9:00AM - 5:00PM
Registration & Information Desk Open
Aria Conference Center | Juniper Foyer
Details Coming Soon
9:00AM - 9:45AM
Exhibitor Hall Open w/ Breakfast
Aria Conference Center | Juniper 3 & 4
Details Will Be Emailed To members
9:45AM - 11:45AM
NATB Annual Meeting
Aria Conference Center | Juniper 1
12:00PM - 1:00PM
Ticketing 3.0: The Future of Tickets
Aria Conference Center | Juniper 1
Details Coming Soon
1:15PM - 2:45PM
Lunch with Awards
Aria Conference Center | Juniper 3 & 4
3:00PM - 5:00PM
Ticketmaster Panel Session
Aria Conference Center | Juniper 1
5:30PM - 7:30PM
Luxe Networking Event
The Bank Nightclub - Bellagio
Saturday July 15th, 2017
The Exhibitor Hall and Breakout Rooms will be Open from 9:00am - 12:00PM
Details Coming Soon
9:00AM - 12:00PM
Registration & Information Desk Open
Aria Conference Center | Juniper Foyer
Details Coming Soon
9:00AM - 9:45AM
Exhibitor Hall Open w/ Breakfast
Aria Conference Center | Juniper 3 & 4
10:00AM - 10:55AM
Achieving Operational Excellence
Aria Conference Center | Juniper 1
11:00AM - 12:00PM
Closing Keynote Message
Aria Conference Center | Juniper 1
4:00PM - 6:00PM
Closing Cocktail Party
Alibi Ultra Lounge - Aria
Data-Driven Pricing Perspectives
An informative discussion providing attendees with a macro-level view of the pricing landscape from various segments of the industry and beyond. Leading experts will describe the ways in which different organizations utilize data to identify, evaluate, and capitalize on market trends as well as many of the tests, tools, services and strategies they employ. The group will examine common trends such as the implementation of dynamic pricing and the adoption of price floors and their subsequent impacts on both the primary and secondary markets.
Moderator | Caroline Gibbs ⤳ TicketCity
Panelist | David Siegel ⤳ LA Dodgers
Panelist | Michael Dey ⤳ Nobi Group
Panelist | Sam Sherman ⤳ Broker Genius
Thursday | July 13
2:00PM - 2:55PM
Juniper 1 - Aria Conference Center
Social Media's ubiquitous impact on the landscape of our everyday lives is undeniable, but have you maximized its potential in your firm? Hear from brands that have successfully leveraged both the established and emerging social media networks to further their brand recognition, and increase their sales. We will explore how different brands interact with their followers, plan their posts, communicate broadly and launch contests to fully engage their followers and customers.
Moderator | Michael Joliat ⤳ Tailoj Marketing
Panelist | Kristine Clemens ⤳ Premium Seats USA
Panelist | Colin Evans ⤳ Gametime
Panelist | John Rallis ⤳ InstaBank
Thursday | July 13
3:05PM - 4:00PM
Juniper 1 - Aria Conference Center
Achieving Peak Performance
Peak performance means something different to everyone. For athletes, it’s a personal best or a championship title; for musicians, the roar of a sold out arena crowd; for a dancer, a standing ovation on opening night. For StubHub, and its relationship with the broker community, it’s about maximizing your business, and that is deep-rooted in its ability to innovate with technology in a vibrant and fair marketplace.

Peak performance is a mindset, and it isn’t achieved overnight. It’s a journey that is carefully prepared for and executed – much like StubHub’s 17-year history in ticketing that is just getting started.

Building on a busy and successful 2016, StubHub is bullish about the investments it made in the seller community and will detail its strategic march towards short- and long-term success to boost the top seller business and ticketing at-large on the most robust and efficient ticketing platform on the planet.

Peak performers just don’t survive. They thrive. They take challenges head-on by taking risks and firmly believing in an ability to deliver. In today’s complex and ever-changing industry, hear from the industry leader on exactly what that means for the business.
Panelist | Perkins Miller ⤳ GM of North America
Panelist | Marty Boos ⤳ Chief Information Officer
Panelist | Michael Katz ⤳ Head of B2B and GM of Ticket Utils
Thursday | July 13
4:15PM - 5:45PM
Juniper 1 - Aria Conference Center
Opening Cocktail Party
The World Ticket Conference has provided the best opportunity to connect with your ticketing colleagues in a learning-focused environment for the past two decades. WTC17 continues that tradition as we take over the world-class Jewel night club for our Opening Cocktail Reception.

Known across the globe for its modern luxury aesthetic, Jewel is the perfect venue for networking with old friends and establishing new connections with some of the most powerful players in the industry.
Generously Sponsored By StubHub
Thursday | July 13
6:00PM - 8:00PM
Jewel Night Club - Aria
Ticketing 3.0: The Future of Tickets
The business of selling tickets is changing more rapidly than ever. While we are all consumed with keeping our heads' afloat in the present, the bigger question is where is the industry going. As we move into the age of Tickets 3.0, how can we get to the future successfully? Dave Wakeman will lead a conversation of leaders from across the industry on the role that people and technology will play going forward. But most importantly, how each of us can set up our businesses for success in the new future of tickets.
Moderator | Dave Wakeman ⤳ Wakeman Consulting
Panelist | Corey Gibbs ⤳ Ticket Solutions, Inc
Friday | July 14
12:00PM - 1:00PM
Juniper 1 - Aria Conference Center
Closing Cocktail Party
Before you head home, come and relax with us in the ultra-luxe Alibi Lounge. Famous for its custom cocktail creations, Alibi is known for combining master mixologists and an unparalleled level of service.

As our final event for 2017, Alibi's laid-back atmosphere will serve as the perfect place to relax with friends, old and new, before heading home to take your business to new heights.
Sponsorship Available
Saturday | July 15
4:00PM - 6:00PM
Alibi Ultra Lounge - Aria
Closing Keynote by Roy Hall
Roy Hall, the former Indianapolis Colts Wide Receiver will be the World Ticket Conference’s Keynote Speaker for 2017.  Hall brings his special brand of on-the-field energy to the world of boardrooms, locker rooms - and now WTC17!

Hall played in the NFL for 4 years after being drafted in 2007 from Ohio State University, where he earned his Business Degree.  Hall is currently the President of the Driven Foundation, based on Columbus, Ohio.

Hall’s unique message of motivation is a fresh and exciting addition to the WTC17 schedule. His energetic Keynote will serve as the perfect send off to a weekend of modern education, newfound colleagues and a renewed focus on bettering your business!
Saturday | July 15
11:00AM - 12:00PM
Aria Conference Center | Juniper
Achieving Operational Excellence
As the entertainment ticket industry continues to grow, now valued at an astounding $8-billion, it is also operating at an increasingly faster pace than ever before. Electronic delivery methods, digital ticketing, and clients’ "I want it now" microwave mentality, consequently brings upon the need for heightened levels of customer support. These factors, coupled with difficulty of sometimes hiring people that are a "good fit" in this industry, have significantly changed the dynamics associated with the running a smooth, highly productive business operation. During this session, industry and academia professionals will address a variety of areas such as strategic planning, inventory management, workflow optimization, client services and workplace synergy, focusing on ways that everyone working in this industry, from business owners to employees to third party providers can improve and "Achieve Operational Excellence!"
Moderator | Martin Spatt ⤳ Empire Tickets
Panelist | Russ D'Souza ⤳ Seak Geek
Panelist | Becky Edwards ⤳ Ticket Express
Panelist | Dominic Laico ⤳ Auto Processor
Panelist | Dr. Ken Wright ⤳ University of Alabama
Saturday | July 15
10:00AM - 10:55AM
Juniper 1 - Aria Conference Center
Ticketmaster Resale Panel
Join leaders from Ticketmaster Resale as they discuss the company’s significant wins in 2016 and detail their 2017 key initiatives to grow resale. More specifically, they’ll highlight ways Ticketmaster Resale is helping you build your business, from growing TM+ and non-verified ticketing, to securing vitally important client buy-in to resale. You’ll also be introduced to TradeDesk POS and learn more about exclusive TradeDesk features that will enable you to best manage your inventory and sell more tickets.
Panelist | Larry Plawsky ⤳ Ticketmaster Resale
Panelist | Phil Volini ⤳ Ticketmaster Resale
Panelist | Jane Ashley ⤳ Ticketmaster Resale
Thursday | July 13
3:05PM - 4:00PM
Juniper 1 - Aria Conference Center
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